RETURNS


RETURNS | EXCHANGES

Due to the unique nature of our inventory, purchases are returnable for store credit only. Most of the goods we carry are handmade and made of re-purposed materials, making measurements and color reproductions on our online posting slightly variable. Our re-purposed and up-cycled items are made of used materials and may show signs of their former lives. We will do our best to meet requests for color palettes or styles on items that are completely unique, based on our current inventory.

Returns are accepted within 30 days of purchase and must be accompanied by the original receipt and with product in original condition and in original packaging. Returns must be authorized in advance by phone or email. 

Returns must be properly packed and shipped with tracking at customer's expense to:

NUBE Returns
1527 10th Ave.
Seattle, WA 98122

We try our best to accurately represent each product listed on our web store. If an item is being returned do to a mistake or misleading information in the product listing, or in the case that an item was faulty or damaged, returns will be made to the original form of payment, and client will be reimbursed for return shipping charges. 


STORE CREDIT

Store credit is valid for any time after date of issue. This credit has no expiration date, and may be used online or at any of our stores.


SPECIAL ORDERS

Special orders are neither cancellable nor returnable, and must be paid in full in advance. Items that are special orders are clearly noted as such, and customers may be required to sign (or click in agreement) to a waiver specifying their understanding and agreement with these terms.